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TERMS & CONDITIONS

We are now implementing Weekly Pre-Order (WPO) to improve our service :

-Every WPO starts on Tuesday and ends on the following Monday

-The orders will be processed and posted at Monday evening before the next WPO opens on the next Tuesday

1. Delivery time would take approximately 10-14 working days(weekends & Public Holidays excluded) after payment has been made.This is because

 our items are not ready stock and pre-order has to be made and the supplier is outside Malaysia which is Singapore,US,and China

2. Please DO NOT place order if you are unable to wait for the shipment to arrive. AGAIN,DO NOT ORDER IF YOU ARE UNABLE TO WAIT.

4. We provide the best price for our items, hence all items are non-negotiable.

5. Items ordered may be out of stock or shipment delayed under certain circumstances, hence, we request for your patience. We will keep you informed.

6. All products are brand-new and prices listed are exclusive of postage.Any adjustment of price is due to different postage rate,we will inform you.We will also provide you tracking number to track your order.

7. Due to settings of individual monitor displays, colour you see may be slightly different with the picture posted.

8. Please allow at least 1 inch discrepancies for the measurements stated on dresses due to different ways of measurement.

9. All items are thoroughly inspected before delivery.

10. We are NOT responsible for any poor quality, off line, difference of material, dirty marks, and etc as well as damages or lost while shipping.

11. [All GOODS SOLD IS NOT RETURNABLE OR EXCHANGEABLE OR REFUNDABLE] Any customer ,reason will not be entertained for exchange. Please be informed the fact that most minor problems can be easily fixed.

12. After payment, if the items that you purchase is out of stock, you may choose other items as a replacement. If customer insists to refund the amount, we will REFUND the full payment made to their bank account.

13. Goods will be arranged and sent out within 3 days after receiving from supplier.

14. Inform us when your payment is made and kindly provide us the details in order for us to clarify.(if needed)

15. If you fill out the error (or no sign) the address or contact telephone numbers which led to packages to be returned.

We are not responsible for the re-issued postage. Buyer must pay extra postage, we than just will help you to redeliver.

IF YOU DO NOT ACCEPT ANY OF THE TERMS AND CONDITIONS ABOVE, PLEASE DO NOT PLACE YOUR ORDER.

ORDERS,PRICE AND PAYMENT
All pictures shown may vary from the actual stock.Actual color maybe differs due to lighting/monitor resolution.Check size available first by PM us and we will confirm the order.Payment should be made within 3 days after the order has been confirmed.The details are below:

Email : tropicaltradeshop@yahoo.com
HP no: 014-2152785

DELIVERY
ARRIVAL TIME : 7-14 Days
Orders placed on Friday after 12pm will begin processing on the following Monday.We will contact you with follow up email if the merchandise is not in stock.Because the stock is imported in large scale so thats the items shipping taken is more than 3 days.DELIVERY TIME DOES NOT INCLUDE SATURDAY,SUNDAY,PUBLIC HOLIDAY

RETURN POLICY
Items sold are not refundable and non-exchangeable unless there are manufacture defects.Original packaging should be returned in good condition in the event of full refund.We reserve the right to make final decision.PLEASE NOTE :Shipping and handling charges are non-refundable.Exchange,complaints or refund due to a different in measurement of 2 inches from the items description and the real item will not be entertained.